At first [this software] was annoying to use, but in recent years they've made it much easier to deal with.
– Customer review
UX design for attracting and retaining more clients
Featured service: Retainer
I boosted CSAT and task success
UX design for improving satisfaction and efficiency
Featured Service:Interactive Prototype
I cut task time and streamlined access to help
UX design for saving time and maximizing impact
Featured Service:Interactive Prototype
I took an app from 0-1 for 1k users with 4.3 stars
UX design for increasing adoption and engagement
Featured Service:Full product development
For a longer and more derped take on my professional life check out my story.
What's good, video viewer? You're kind to pop in and have a look around. If you don't already know, I'm Daniel and I provide UX design services.
I'm a build-forward type person, focused on where you are, where you want to go, and the optimal path to get you there. Maybe you have a clear picture of your needs. Maybe you don't. You're good either way.
To best address your unique challenges, set your project up for success, and because it's a good idea to do so, I structure my engagements like this.
Along the way I will ensure we are in constant contact and collaboration with one another, keeping us aligned and moving forward.
With a good working relationship you can expect an increase in sales, a greater return on your dollar, and a boost in conversions across your interactive touchpoints.
If you're generally a good-natured person, with a sense of humor and adventure, and if you're the kind of person who values style, craft, and consideration from the people you work with then pick a service and let's begin.
My services are broad and cascading.They accommodate your level of commitment and scope.
AI can certainly help and it is getting better by the moment. If you know how to design then AI can help you design faster. If you don't know how to design then AI can help you begin. I encourage you to try the AI softwares out. If you are a budding student in the do-it-yourself with AI way I'm even happy to train you on some of the better tools out there.
We'll work through a problem of yours together or with a crowd.
Book your spotWe'll have a public or private discourse on AI in design.
Learn to design the D(AI)Y WayWhen you get to the point where your AI tool isn't getting you anywhere or you find yourself spending too much time in the tool and not enough on what you really want to do then I've got a service for you.
Consideration
I bring a lot of skills to the table – everything from branding and data analysis to user research, interaction design, and visual aesthetics. I'm all about that holistic design strategy, combining data insights with creativity and systems thinking to come up with products that customers want to use.
Style
Differentiation is a competitive and empathetic advantage. You want your audience to think you stand apart and to make it easy and comfortable for them to think so. To that end I focus on doing what is different, on filling the hole in the whole, and on getting you to stand out for the benefit of those who need you to.
Craft
I skillfully blend aesthetics, usability, and user-centered thinking to create a seamless and meaningful experience for your audience to enjoy. Every element—color, typography, layout, and interaction—is carefully considered to take your product beyond basic and connect it with your audience on a deeper level.
It has been such a pleasure working with you – your perspective is intriguing and I enjoy the playfulness with which you seem to approach both life and work. When you ask questions and dig at the "why" of what we are doing, you move us in a better direction and I'm thankful for that.
– President, Improving Enterprises
An experiment in retrieval augmentation in the context of UX expertise, a learning exercise in current UX for AI best practices, a ridiculous playground to see if I could do it.
This is an exercise in which I conceive of, design, and prototype a mobile dashboard experience for a medical startup.
A creative exercise using Brian Eno and Peter Schmidt's Oblique Strategies to create their packaging.
What is your process for conducting user research?
I start from where you are and what you're looking to learn. Where beneficial, I'll analyze existing data for trends and patterns and provide a research method to fill any knowledge gaps. This keeps my design decisions informed and grounded in real user experiences.
How do you ensure the design aligns with our business goals?
I work closely with stakeholders to define clear objectives and KPIs upfront. Throughout the design process, I continuously refer back to these goals, ensuring my design decisions work for and not against them.
Can you provide examples of similar projects you've worked on?
Yes, I have a backlog of case studies I can walk you through to demonstrate how my approach aligns with your project needs.
How do you handle feedback and revisions during the design process?
I set up structured reviews for gathering user and stakeholder feedback. I consider the feedback in light of project and business goals which guides the revisions to be made to reach those goals.
What deliverables can we expect at each stage of the project?
You'll receive wireframes or low-fidelity prototypes early on, followed by high-fidelity designs and clickable prototypes. Depending on your needs, I may also provide technical diagrams like user flows, user personas, or usability reports.
How do you measure the success of the design after launch?
I consider the business and other stakeholder metrics of success, but from a pure UX standpoint, measuring the success of the UX, I use the bulletproof industry standard UMUXLite survey. It is only two questions. There's no reason not to use it.
How long will this take and how much will it cost me?
The timeline and cost depend on the complexity of the project. After an initial discussion of your needs, I'll provide a timeline and cost breakdown tailored to your specific situation.